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ON

THE INDUSTRY

i

an innovative blog about retail & environments

Updated: Nov 5, 2021

Innovative's Office Redesign

Admist the chaos of a global pandemic, Innovative Marketing Solutions decided to take on a drastic redesign of their world headquarters in Schaumburg, Illinois. With over 50 years of collective experience designing displays for the retail industry, we wanted to utilize the skills of our in-house design team as well as our project management and procurement teams to help our vision for our space stay on track, on time, and on budget.


As a company, it was imperative that we were heavily involved in the design of our space as it should reflect how we work: our constant collaboration, our dedication to work-life balance (we work hard, we play hard!), and our attention to detail.


We wanted a space that was welcoming, timeless, and most importantly, we wanted it to be inherently obvious you were walking into a company that knows design when you walked through our doors.


The Design Process

 

For our project, we partnered with TW Chicago (General Contractor) and Ware Malcomb (Architect) to help bring our vision to life. While there were many design challenges to be considered, the largest one was how to add architectural interest to a run-of-the-mill and dated office that at one point had been a call center with cubicles as far as the eye could see. We had done some updates over the years in furniture and paint, and the space was comfortable but we had yet to tap into the full potential of our space.


After collaborating internally, utilizing companywide surveys regarding the wants and needs of all of our team members as well as generating mood boards and many different floorplans- we got to work!



First impressions matter, and we decided that the “biggest bang for our buck” was to raise our lobby and kitchen ceiling from 10’ to 25’ feet as the first step to creating an impact on our space and our visitors. This new ceiling height made the space seem bigger and allowed us to design our lobby and kitchen/dining area into a multi-use flex space for informal meetings & parties.


Because the rest of the office’s ceiling height was staying as is - we had to find a way to unify the ceiling heights so that the change seemed harmonious and unforced. We decided to design an indoor pergola and slat wall architectural feature supported by a large beam with soft uplighting. This provided balance for the ceiling height shifts, added a little separation to the very open floor plan, and also created some rhythm and movement to our space. We bumped up the personality of the entrance by adding glossy white dimensional panels to the feature wall in our lobby along with matching wall texture in the main conference room. We also repeated the slat wall feature in the “back of the house” around both our display showroom and our engineering departments.


Openness and transparency are important to us, so our formal conference room needed to reflect that. Cue another sledgehammered wall! We glassed-in our entire conference room and installed mid-century modern-inspired furniture and lighting. The functionality of this room is just as important as the aesthetic, so we made sure our new layout would accommodate our entire team and added a state-of-the-art presentation tv/monitor for seamless communication for both in-house and remote meetings. We chose to paint our presentation wall black to make sure that that the idea on the screen takes center stage when we are presenting our designs. We chose a black floor covering with an understated texture and pattern that would hold up over tastes and time.

To make our space reflect Innovative's culture, we next focused on environmental branding. On the main wall of the lobby, we designed dimensional lettering and signage to announce our brand to our visitors. We added the vinyl lettering and floating shelves to present our awards prominently but uniformly next to our conference room. For our Creative Department, we designed a wall-to-wall custom terra canvas mural, produced and installed by Moss Inc. It was also important for us to highlight mission as a company, so we created the "Power Wall" at the end of our long hallway near the lobby. This wall features a tone-on-tone paint-and-vinyl graphic activation with a generous pop of Innovative Red.


THE RESULTS

 






May 5, 2021- We are so pleased to announce the promotion of Jerry Hagen to the position of Director of Global and Domestic Operations at Innovative Marketing Solutions.






Jerry’s professionalism, exceptional attention to detail, and sophisticated understanding of complex operation management have driven the expansion of Innovative's global reach in recent years to include offshore manufacturing in China and Mexico. Jerry's efforts have contributed to Innovative's successful deployment of displays across the globe. With over 20 years at Innovative, Jerry has become a key management member and the exemplar "go-to guy".


Thank you, Jerry, for your years of service, commitment to quality, and customer satisfaction. We look forward to many more years of your creative thinking, can-do attitude, and unapologetic enjoyment of 70's love songs -played loud- when you think you are alone in the office.











The objective was to design and produce a "paint product" merchandiser that would assist store personnel with product information and that customers could use to confidently purchase the right paint for the right project. This required navigating customers through 17 different products spread over three product categories available in 16 different sheen levels, at different price points and all with specific product features and attributes.



The display had to be easy-to-shop by customers.

  • The solution had to be easy-to-set up and install by unskilled store personnel.

  • The unit had to be super easy-to-update when product changes occur

  • The presentation had to look clean, neat, timeless and elegant.

  • Finally, the solution had to offer some degree of interactivity, but could not be a "powered" interactive display.


The Paint Advisor display was designed to be a companion merchandiser to the adjacent ColorSnap Color Selector display in Sherwin-Williams stores. The goal was to play off of the color selector's styling, but add charm, elegance by making the informational panels "float" off the gondola's structure. This provided an "airy, light feeling" reminiscent of upscale cosmetic displays. NOTE: The color-selection process when buying paint is heavily weighted toward female shoppers.

The header maintained the same sight lines as the ColorSnap display and provided downlighting to provide better viewing and visual drama.

All graphic elements are easy-to-update and are held in place in vac-forms that provide a locator position.



Product features and benefits are all aligned in vertical columns that segment the three categories of paint: Interior, Trim & Specialty, and Exterior. Shoppers can quickly and independently select product by category and drill down quickly to identify which product makes sense using the mini paint cans and their key benefit statements below each can. Product features and benefits are organized in a simple "check chart" which quickly "rates" the products.


Pricing is neatly organized in columns and the ‘once complicated decision tree’ is simplified.

The "LIFT TO VIEW SHEENS" tab entices customers to flip up the panel to witness how the store's ambient lighting bounces off the sheen samples and to see how the product's gloss level responds to light. The display only requires a screwdriver to assemble and an online video helped make this implementation easy at store level.





The display was launched to the public and to over 5,000 Sherwin-Williams employees at the January 2020 Sales Meeting held in Orlando, FL with rave reviews. Store managers and Sherwin-Williams Management were thrilled with the solution, which was a significant departure from boring paint-product displays of the past.

Stores were anxious to get their displays set up, and field feedback was extremely positive regarding the program's overall implementation. As customers are starting to return to in-store shopping, the display's selling ability is being fully realized. Paint sales at Sherwin-Williams have been at record highs and the Paint Advisor display has played a key role in kicking sales into overdrive.



About the OMA (Outstanding Merchandising Achievement) Awards:

The OMA awards competition recognizes in-store marketing programs that create a memorable experience and motivate consumers to purchase products while lifting sales.

The OMA competition honors the best-of-the-best from marketing and promotions at GlobalShop, held this year in Chicago, IL. After a two-round judging process, displays are awarded Gold, Silver, and Bronze Statuettes by a distinguished panel of judges composed of marketing professionals representing brands, retailers and ad agencies from around the globe. The top point-of-purchase companies are recognized at the Annual OMA Dinner and Celebration.


About Innovative Marketing Solutions:

Innovative designs and produces point-of-purchase displays and merchandising programs that drive sales and excite customers! Recognized as an industry leader, clients continually challenge us to create and execute in-store solutions that set their products apart from the competition. Looking for outstanding creative, world-class service, and focused solutions? Choose Innovative!


For more information, visit: www.innovativemarketing.com or email us at: BuildMyBrand@innovativemarketing.com

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